Return Item Instructions:
If you are not satisfied with your purchase, please
follow the instructions below to return the item.
will assist with warranty issues; however, all warranty issues are the
ultimate responsibility of the manufacturer. We cannot be
responsible for the manufacturer’s policy.
order item sales are final and cannot
returns must be in new
condition and include all original manufacturer's packaging and/or tags.
closeout or clearance item sales are final and cannot be returned.
our toll free number 1-800-239-6066 or email us at email@example.com before returning any merchandise. Please
download our return form, fill it out completely and send in the box with your
speaking with a sales associate, please send the package back with a
copy of the invoice and return form within 30 days from the day you
receive your order. Return requests after 30 days are subject to our
merchandise returns not approved by us will be refused. You will be responsible
for shipping to us and back to you so be sure to contact us prior to taking any
- When shipping returned items, you
are responsible to pack and ship items properly so the items do not get
damaged or lost in transit.
will be glad to refund or exchange undamaged and unused items with no
restocking fee within 30 days from the date of sale. After 30 days,
if your return is accepted, there will be a 15% restocking fee.
item exchanges, Ride 1 must wait to ship your product until the original
item has been returned and in our warehouse.
card refunds are credited back to the card used for the original
purchase. You are responsible for return shipping costs.
return all items via ground shipping. Please
note: Third party shippers (example: UPS Store, FedEx Kinko's,
Mailbox Etc) add charges to normal ground shipping costs. Ride 1 does not reimburse these
do not return any items via COD we will not accept COD returns. Please
send returns to:
1604 State Street
Print and fill out the return form below:
Please feel free to contact us if you need assistance with a return.